Insights

April 2024

Manufacturers

The promise and challenges of workflow integration for patient support programs

April 2024

Manufacturers

Digital-First Patient Support: The Art of the Possible to Optimize Outcomes

Manufacturers

Prioritizing Digital Investments in Your Patient Assistance Model

Manufacturers

State of the Industry: The Changing Landscape of Healthcare Coverage and Access

Manufacturers

Cencora thought leadership at Access USA 2024

Manufacturers

Opportunities and pain points for CGT innovation and market access

Lung-I Cheng

February 2024

Manufacturers

Workflow market fragmentation, cost, and technology usage behaviors: Addressing challenges to increase patient support program utilization

Leigh Gallo; Victoria Loo, MPH; Scott Shields, MBA

February 2024

Manufacturers

Addressing Barriers to Patient Care for People Living With Atopic Dermatitis

Cencora

January 2024

Shaping the future of healthcare: Our thought leadership at ISPOR Europe 2023

January 2024

Manufacturers

Awareness, fax inefficiency, and portal fatigue: Optimizing your patient support program with workflow integration

January 2024

Manufacturers

The Dutch Lock Procedure for Reimbursement: Ensuring Effective and Affordable Healthcare

Manufacturers

Streamlining Patient Access to Cell and Gene Therapies

Manufacturers

Enhancing Patient-Reported Outcomes (PROs) in German AMNOG Assessments: Insights from the ISPOR Europe 2023 Conference

Manufacturers

Will the IRA hinder the potential of Biosimilars?

Manufacturers

Exploring the Implications of Differing PICO Criteria for Oncology Drug Assessments in Europe

Manufacturers

Avoiding CGT commercialization pitfalls

Lung-I Cheng

Manufacturers

Case Study: Annual benefit reverification enhanced by technology solutions

October 2023

Manufacturers

Case Study: How to move from overwhelmed to optimized

August 2023

Manufacturers

What biopharma companies need to know about annual reverification

July 2023

Manufacturers

Pre-launch checklist: What to look for in a commercialization partner

June 2023

Manufacturers

Improving Access and Support for Cell and Gene Therapies

June 2023

Manufacturers

The essential guide to drug commercialization

February 2023

Manufacturers

Six essential steps for emerging biopharma companies launching a new therapy

Warren Dunn

February 2023

emerging biopharma companies launching their first therapy

Manufacturers

The time is right for commercializing prescription digital therapeutics

November 2022

Manufacturers

Uncommon commonalities: A patient-centric strategy for improving medication adherence

November 2022

What are the elements of innovative, effective medication adherence programs -- and how do they address the underlying causes of non-adherence?

Manufacturers

Branding: The difference between good and great patient assistance programs

October 2022

a young woman looks at a computer while at home

Manufacturers

On-demand webinar: You’ve created a good patient support program, now make it great

September 2022

Manufacturers

How automation helps more patients stay on track with their therapies

September 2022

Manufacturers

Uncommon commonalities: Applying behavioral economics to medication adherence

September 2022

Why do patients struggle with medication adherence even when they know it will help them? In part one of a two-part article series from Lash Group, discover how the most advanced patient support programs use behavioral science to unlock adherence.

Manufacturers

5 steps to improved medication adherence

July 2022

Woman looks at pill bottle and her phone

A caregiver's story: How to support caregiving employees and their families

Brenda Agnew

April 2022

Manufacturers

Commercializing cell and gene therapies in Canada

February 2022

Cell and gene therapies are currently at the forefront of scientific innovation. They hold great promise for patients suffering from a range of serious ailments.

Manufacturers

Patient-forward copay solutions: Three considerations for building effective support

December 2021

Manufacturers

Finding flexibility: Five important features of pharmacy eBV solutions

December 2021

electronic benefit verification article image

Manufacturers

Case study: Improving therapy initiation with an AI-guided patient support program

October 2021

Manufacturers

Work worth doing: Patient support services

Jeff Buck

August 2021

Manufacturers

eBook: Bringing innovation to market with digital therapeutics

August 2021

Manufacturers

Digital innovation in patient support

Innomar Strategies

August 2021

Affordability is about more than drug prices

Ana Stojanovska; Myra Reinhardt

July 2021

Manufacturers

What manufacturers need to know about reimbursement and patient support for cell and gene therapies

July 2021

Manufacturers

Navigating the payer landscape for digital therapeutics

June 2021

Manufacturers

Patient support for digital therapeutics: Do's and don'ts for designing your program

June 2021

Manufacturers

Digital therapeutics: Critical elements for building effective patient support programs

June 2021

Manufacturers

eBook: Making an impact on medication adherence

May 2021

Manufacturers

Podcast: ThinkLive Commercialization 2021

Matt Sarnes, PharmD

May 2021

Manufacturers

On-demand webinar: Accelerating access to therapy (a view from the front lines)

Manufacturers

Case study: Improving medication adherence with a digital companion

Webinar: How to continuously optimize program performance: Using innovation to solve for change

Webinar: Forging a better path for patients in the wake of a pandemic

Manufacturers

Ebook: Strategic partnerships for unlocking product potential

Strategic partnerships for unlocking product potential ebook

Manufacturers

Five questions to ask a potential patient support partner

Manufacturers

Addressing health disparities through understanding

Shemeka Johnson

Manufacturers

Harnessing the power of a digital assistant to accelerate patient access

Manufacturers

How to make the most of integrated commercialization solutions

Glen Martin

Rod Bryant, MS; MarSha Lewers

Manufacturers

Buy-and-bill vs. self-administered: Field services remove barriers across access points

Corey Ford, MHA; Dale Hanna

Manufacturers

Strategies for addressing copay accumulators: What manufacturers need to know

Manufacturers

Launching field services in the midst of COVID-19

February 2021

Manufacturers

Patient support launch guide: competitive markets

December 2020

Manufacturers

Pharma in the field: Heather's story

Corey Ford, MHA; Dale Hanna

December 2020

Manufacturers

Webinar: the growing utilization of copay accumulator programs

December 2020

Manufacturers

Overcoming medication adherence barriers during the covid-19 pandemic

November 2020

Manufacturers

Speeding access to therapy with pharmacy eBV

November 2020

Patient support launch guide: novel therapies

September 2020

Manufacturers

Rethink field services: Three myths keeping access barriers in front of your product

August 2020

Manufacturers

Solving access, reimbursement, and PAP awareness problems

August 2020

Male doctor speaking to patient on a tablet

Manufacturers

What a unified approach to business excellence means for patient support program success

Bill Smith

August 2020

Manufacturers

Patient support program operations: A peek behind the curtain

July 2020

Manufacturers

Pharma in the field: Sales reps vs. reimbursement and access specialists

July 2020

Medical staff wearing masks talking at laptop

Manufacturers

Patient support in the time of COVID-19: Five ways to adapt

July 2020

Webinar on-demand: DtP - The Future of Clinical Trials?

Alex Guite

World Courier

June 2020

Manufacturers

Next-level analytics part 2: Is your patient support program data actionable?

June 2020

Manufacturers

People First: Helping Employees Navigate Work, Change and Patient Support

Karen Rice

Shanna Barnes; Myra Reinhardt

Manufacturers

Webinar Part 2: Leveraging AI within eBV to speed access to therapy

Manufacturers

Webinar: Patient Assistance in the Wake of COVID19

Manufacturers

Simplifying the Path to Better Patient Outcomes

Myra Reinhardt; Shanna Barnes

Manufacturers

Webinar Part 1: Leveraging AI within eBV to speed access to therapy

Manufacturers

Next-level analytics part 1: Eight insights to expect from your patient support provider

Manufacturers

Building Partnerships and Scaling Services to Patient Needs

Shanna Barnes

Manufacturers

How COVID-19 Will Impact Patient Support

Corey Ford, MHA

Manufacturers

A Patient-Centric Approach to Technology and Analytics

Myra Reinhardt

March 2020

Data Analytics Enables Program Improvements for Faster Access to Therapy

March 2020

Manufacturers

Nurse Stories: Jessica

Manufacturers

Case study: real-world benefits of an oncology navigation program

Manufacturers

White paper: beyond the promise of artificial intelligence in electronic benefit verification

The future of eBV is here. How manufacturers can use AI to help patients start life-changing therapies faster than ever.

Manufacturers

Nurse Stories: Polly

Manufacturers

Nurse Stories: Angela

December 2019

For Angela, a nurse navigator with Lash Group, every phone call is an opportunity to help a cancer patient, and sometimes solve problems they didn't even know they had.

Manufacturers

Scaling Up for Annual Reverification

Barbara Whitten

December 2019

Executive Q&A: How to make the annual benefits reverification process as smooth as possible for patients and key stakeholders.

Manufacturers

Nurse Stories: Amy

November 2019

How do nurses make a difference when it comes to patient-centric adherence programs? A Lash Group nurse shares how she offers personal support for rare disease patients.

Manufacturers

How Patient Support Program Nurses Help Break Down Adherence Barriers

November 2019

Lash Group's nurse educators offer empathy, experience and expertise to help patients navigate the complexities of today's specialty therapies. Learn how they add critical value to adherence programs.

Manufacturers

Case Study: Improving Speed to Therapy With Provider Portals

August 2019

Innovative therapies make innovative patient services essential. Learn how Lash Group helped one manufacturer improve speed and access to therapy with an electronic provider portal for benefit verification and prior authorization.

Manufacturers

Uncommon Commonalities: A Patient-Centric Strategy for Improving Medication Adherence

August 2019

What are the elements of innovative, effective medication adherence programs -- and how do they address the underlying causes of non-adherence?

Manufacturers

How Digital Innovation Drives Improved Market Access Strategies

Corey Ford, MHA; Myra Reinhardt

July 2019

In this digital age, how can pharmaceutical manufacturers leverage innovative tools to prove their product's value proposition and overcome market access challenges?

Manufacturers

Copay Accumulators: Are Your Patients Really at Risk?

July 2019

Two experts in health economics and patient support team up to offer insight on how manufacturers can prepare for the impact of copay accumulators.

Manufacturers

High-Tech Trends: How Patient Adherence and Engagement Solutions Are Evolving

June 2019

How adherence solutions are evolving -- with some high-tech help. Originally published on FiercePharma.com.

Manufacturers

How Tech-Enabled Solutions Impact Adherence

May 2019

Executive Q&A: The market trends and technology solutions impacting medication adherence today.

Manufacturers

Managing the Growing Expansion of Copay Accumulators

Corey Ford, MHA

March 2019

Manufacturers

Why Accreditation Matters for Patient Support Providers

Dawn Herren, RN, MSN

December 2018

Why is accreditation important for patient support program providers?

Manufacturers

The Power of Patient Activation: eBook

November 2018

What are the pitfalls of historic approaches to adherence? Learn how leading solutions combine both measurement and engagement for real results.

Manufacturers

Preparing Patients for Open Enrollment

November 2018

Open enrollment for Health Insurance Marketplace plans is here. Do PAP patients know their coverage options?

The Power of Patient Activation: Part Three

November 2018

How combining the PAM survey with individual care planning can improve patient activation and adherence.

Manufacturers

The Power of Patient Activation: Part Two

October 2018

How leading patient support providers combine measurement with engagement to improve adherence.

Manufacturers

The Power of Patient Activation: Part One

October 2018

The evolving needs of the patient and historic approaches to non-adherence.

Manufacturers

Understanding and Addressing Critical Barriers

July 2018

Patients face a growing number of barriers that can impede medication access and adherence. How can manufacturers help address these hurdles?

Manufacturers

Insight Series: Value of Patient Support Programs for Specialty Medications in Canada

Innomar Strategies

May 2018

Manufacturers

Rethinking Reimbursement and Patient Support Following Medical Innovation

January 2018

How can manufacturers approach reimbursement and patient support for cell and gene therapies and other medical innovations?

Manufacturers

Improving Patient Services and Outcomes With Data-Driven Design

September 2017

How can data-driven service design improve patient support programs and outcomes?

Manufacturers

Rethink: The Future of Benefit Verification

September 2017

What does the future of benefit verification look like for manufacturer patient support programs?

Manufacturers

Understanding the Rare Disease Journey

February 2017

An interview with Matt George, patient advocate and survivor of paroxysmal nocturnal haemoglobinuria (PNH), a debilitating, rare and life-threatening disorder.

Manufacturers

The Fundamentals of Commercialization Strategy